of the most common statements from owners is how they feel frustrated
because they are investing so much on the employees’ behalf,
yet all they hear is complaints about the quality of the benefits
they are providing to the employees. In one sense, both parties
may be correct. There is no question employee benefits are costly
and owners incur half or all of the cost. Nevertheless, the employees
have seen perpetual downloading of expenses through deductibles
and co-insurances, or increased costs, or eroding benefits coverage.
In that respect both employee and employer concerns are valid.
of the reasons for employee dissatisfaction is they feel they don’t
have input into the benefits provided. Gowan Consulting
can help your HR team create employee choice surveys that
will allow the employees to know they are having a meaningful impact
on the plan design that ultimately, they will be using. Giving employees
choice and input fundamentally changes the focus from “spend
more” to “how can we maximize the potential of the dollars
source of dissatisfaction is lack of knowledge of the benefits available
or the process to access them. We will provide you with white label
fact sheets that explain essential elements of every aspect of the
benefit program. We will also provide educational briefings to review
the program with the employees.
employees’ understanding and involvement in the benefit plan
is a great way at no additional expense to get more value
and create a different mentality, not just year to year, but fundamentally
in how employees view their benefit plan.